Frequently Asked Questions

Sign up, create an app, and paste two lines of code into your site. Most people are live in under five minutes.

Nope. The Free plan is full-function — add a payment method only when you need more tokens or more seats.

Yes. The Free plan covers one app, one seat, and enough AI tokens to kick the tires. No credit card needed.

Upgrade or downgrade any time from Settings → Billing. Changes prorate — you only pay for what you actually use.

Credit card through Stripe, plus Alipay and WeChat Pay for CNY pricing. Enterprise plans can pay by invoice.

Web widget, Telegram (bot + group mirror), WhatsApp Business, Slack, and native iOS/Android SDKs. REST API and webhooks for everything else.

Yes, and it's a first-class channel. Run a customer-facing bot, mirror a Telegram group into your inbox, or do both.

Paste two lines of JavaScript before </body>. It works on React, Vue, WordPress, Shopify, or a raw HTML page.

Yes. Swift and Kotlin SDKs with push notifications, offline queue, and attachments. Drop in a few lines on app launch.

Your data is yours. We don't train shared models on your conversations, and you can export or delete everything from Settings → Data.

Encrypted at rest with AES-256, in transit with TLS 1.3. Role-based access control on the team side, audit logs for admins.

Primary region is US-East, with EU region available on request for Business and Enterprise plans.

Yes. One click in Settings → Data wipes every conversation, knowledge base entry, and user profile. We do not keep soft-deleted copies.