Frequently Asked Questions

Find answers to common questions

LaneChat is an AI-powered intelligent customer service system that helps businesses automate customer inquiries, improve response efficiency, and reduce operational costs.

Simply register an account, create an application, and add the embed code to your website. The entire process takes just a few minutes.

Currently we support web embedding and API integration. We are developing support for more channels like WeChat, Telegram, etc.

Our AI is based on advanced large language models, combined with your knowledge base for training. You can continuously optimize the knowledge base content, and the AI will keep learning to improve response quality.

We use enterprise-grade security measures including data encryption, access control, regular backups, etc. to ensure your data is secure.

Yes, we offer a free plan so you can experience the basic features first. You can upgrade to a paid plan anytime if you need more features.

Still have questions?

If you have other questions, please contact our support team

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